privacy policy

At beats & caffeine, we take your privacy seriously. We collect and process your name, email, and phone number through various forms to keep you in the loop with our latest events, offers, and community news. We handle your data in line with the UK General Data Protection Regulation (UK GDPR).

  • Caffeine & Beats ("we", "us", or "our") is committed to protecting your privacy and ensuring the lawful and transparent processing of your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR).

  • Caffeine & Beats is a UK-based music and events brand. For the purposes of UK data protection law, we are the "data controller" of the personal data you provide to us.

    If you have any questions about this policy or how your data is handled, please contact us at: jai@beatsandcaffeine.uk

  • We may collect and process the following personal data:

    • Full Name

    • Email Address

    • Phone Number

    We collect this information through various forms on our website, social media platforms, in-person event sign-ups, competitions, and promotional campaigns.

  • We use your personal data to:

    • Send event announcements, promotions, and updates.

    • Notify you of exclusive offers or community news.

    • Manage ticketing, guest lists, and event communication.

    • Conduct surveys or gather feedback.

    • Improve our services and tailor our marketing.

    We only process your data when we have a lawful basis, such as your consent (opt-in), our legitimate interests (e.g. promoting events), or to fulfil a contract with you (e.g. delivering a ticket you requested).

  • Your data is stored securely on encrypted systems with access limited to authorised team members only. We take appropriate security measures to protect your data from unauthorised access, alteration, or disclosure.

  • We retain your data for as long as necessary for the purposes described in this policy or until you withdraw your consent. You can opt out at any time by clicking “unsubscribe” in our emails or by contacting us directly.

  • You have the following rights:

    • Access: Request a copy of your personal data

    • Correction: Ask us to correct inaccurate or incomplete data

    • Erasure: Request deletion of your data

    • Objection: Object to certain types of processing

    • Restriction: Request restriction of processing

    • Data Portability: Request your data in a structured, commonly used format

    • Withdraw Consent: Withdraw your consent at any time for marketing

    To exercise any of your rights, email us at: [Insert Contact Email]

  • We do not sell or rent your data. We may share your information with trusted service providers (e.g. email marketing platforms or ticketing systems) who help us run our events and services. These providers are contractually obliged to safeguard your data.

  • We may update this Privacy Policy occasionally. If significant changes are made, we will notify you via email or a prominent notice on our website.

  • If you are unhappy with how we handle your data, you can contact the Information Commissioner’s Office (ICO):

    Website: https://ico.org.uk